DigiBridge Media’s Privacy Policy for SMS Messaging

Effective Date: October 20, 2025

Introduction
At DigiBridge Media, your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you opt into our SMS messaging program. No mobile information will be shared with third parties at any time. By opting into our SMS service, you agree to the terms outlined below, which are in compliance with the latest 2025 regulations under the Telephone Consumer Protection Act (TCPA) and the Campaign Registry guidelines.

Information We Collect

No mobile information will be shared with third parties at any time. When you opt-in to receive SMS messages from us, we collect the following information:

Phone Number: The mobile number provided during the opt-in process.

Message Interaction Data: Includes information such as delivery status, response data, and message engagement rates.

Consent Data: No mobile information will be shared with third parties at any time. We maintain records of when and how you provided consent to receive SMS messages, including the method of opt-in (e.g., web form).

How We Use Your Information

We use your information to:

Send text messages for scheduling appointments or ongoing project updates.

Ensure compliance with federal regulations, including the TCPA.

Monitor and improve our SMS services by tracking engagement metrics.

Your information will only be used for the purpose specified at the time of opt-in and will not be used to send unrelated messages.

One-to-One Consent Requirement

In line with FCC regulations, your SMS opt-in applies to communications from DigiBridge Media only. Your consent to receive SMS messages is specific to our company and does not extend to third-party businesses or affiliates.

Message Frequency and Data Rates

The SMS message frequency will not be more than 4 messages per day. Message and data rates may apply depending on your mobile carrier and plan. Please note that message and data rates may apply depending on your mobile carrier and plan. We encourage you to review your carrier's terms for more details on messaging fees.

Opt-Out Instructions

You can opt out of our SMS service at any time by replying with “STOP” to any message you receive from us. Once you opt out, you will immediately cease receiving further messages unless you opt back in. For help, you can reply with “HELP” or contact us directly at services@digibridgemedia.com or 629-241-6040.

Data Sharing and Disclosure

We will never share or sell your information to third parties.

In compliance with Do Not Call (DNC) Registry regulations, you have the right to register your number with the National DNC Registry. If you are on the DNC Registry, we will not send you promotional SMS messages unless you have provided express consent to do so.

Security of Your Information

We take reasonable measures to protect the information you provide from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data during storage.

Record-Keeping and Proof of Consent

As required by the TCPA and Campaign Registry guidelines, we maintain records of all opt-ins and opt-outs, including timestamps and the method of consent. These records are kept securely and may be used to demonstrate compliance with regulatory requirements if needed.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via SMS or on our website. Continued use of our SMS service after any changes indicates your acceptance of the revised policy. Please check back periodically to stay informed of any updates.

Contact Us

If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:

Email: services@digibridgemedia.com

Phone: 629-241-6040

Address: Lewisburg, TN

Links:

Terms and Conditions: https://digibridgemedia.com/terms-conditions

National Do Not Call Registry: https://www.donotcall.gov/

Key Compliance Elements:

One-to-One Consent: Consumers are only giving consent to receive messages from the specific business they opt into, not from multiple parties

Clear Disclosures: The policy includes clear language about the nature of the messages, frequency, potential charges, and opt-out mechanisms

Do Not Call Protections: The policy reflects the latest FCC guidance that DNC protections apply to SMS, making it clear that businesses must adhere to DNC regulations

Data Sharing and Record-Keeping: Emphasizes the importance of maintaining proof of consent and clear guidelines on how data is shared for operational purposes.

This updated Privacy Policy example aligns with current 2025 TCPA and FCC guidelines, ensuring your business remains compliant while fostering transparency with consumers.

What information do we collect when you contact us for a consultation?
We collect your name, phone number, and email information from you.

What do we use your information for?
Any of the information we collect from you may be used to contact you regarding our services or scheduling.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our Privacy Policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy you may contact us at services@digibridgemedia.com.